emotì offers two types of subscription:

In addition to the subscriptions, a parking fee is calculated as follows: 50% of the local parking fee until the vehicle is fully charged, then 200% of the local parking fee while fully charged vehicle is parked (minimum CHF 1.- /h).

Non-member
If you only need to charge your vehicle less than 3 times a month or simply want to use emotì occasionally, sign up for the free pay-as-you-go option and start charging your vehicle immediately using our mobile app.

Member
If you charge your car regularly, become a member and enjoy access to the charging network at preferential rates. In addition to access via the app, you will also receive your emotì access card free of charge.

If you have a SwissPass, you can use it to charge your vehicle at the charging stations in the emotì network.

Not yet registered

You can register here for emotì with your SwissPass.

Already registered

You can add your SwissPass to your emotì account at any time via your profile.

The rates listed apply only to emotì stations. Your emotì subscription also allows access to charging stations of our partners, where rates may differ. You can view the rates of each charging station via the map available on the emotì website and in the mobile app.

Non-member

For the "Non-member" subscription, no annual fee is required.

Each time you charge your vehicle on the emotì network, you will be billed according to the instant power delivered during the charge :

3.7 kW : CHF 0.42/kWh
11 kW : CHF 0.46/kWh
22 kW : CHF 0.50/kWh

Members

For the "Member" subscription, the monthly fee is CHF 8.00, (minimum 12 months).

Each time you charge your vehicle on the emotì network, you will be billed according to the instant power delivered during the charge :

3.7 kW : CHF 0.22/kWh
11 kW : CHF 0.26/kWh
22 kW : CHF 0.30/kWh

In addition to these two types of subscription, a parking fee is calculated as follows: 50% of the local parking fee until the vehicle is fully charged, then 200% of the local parking fee while fully charged car is parked (minimum CHF 1.-/h).

To make charging your vehicle as convenient as possible, we provide you with two different ways of paying:

At the end of each charging session or instant reservation, the transaction amount will automatically be debited from your credit card.

Please note that, if your emotì account is in credit, it will be used to collect the transaction amount. If this credit is not sufficient, the remainder will be charged to your credit card.

You can top up your emotì account at any time using the following payment methods:

• Visa and Mastercard credit cards
• Postfinance Postcard
• Maestro debit cards
• Bank Transfer

Please note that, if you pay by bank transfer, it may take several days to complete the transfer.

At the end of each charging session or instant reservation, the transaction amount will automatically be debited from your emotì account.

The charging station map shows you all the charging points that you can access.

You can display the stations that are compatible with your vehicle by using the filters just above the map.

Charging time depends on several factors, including the vehicle's battery capacity and the power of the charging station.

(Battery capacity) / (Charging station power)

For example, Renault Zoe:

This is only an approximation, because when the battery reaches a charge of 80%, the power is automatically reduced for the remaining portion of the charge. A complete recharge of the above-mentioned vehicle will take more than 2 hours.

Charging electric vehicles in roaming mode means that user can charge their vehicles at a charging station outside of their home network (located in the same country or abroad).

Using your emotì account, (depending on the kind of subscription you choose) roaming enables you to access all the public charging stations in Switzerland and more than 33,000 charging stations throughout Europe. This number is constantly rising, along with the growth of public charging networks.

Access to roaming is reserved for subscription-paying members. To become a member, click here.

To start charging your vehicle, you just need to swipe your emotì card or badge over the charging station. You can also initiate charging using the emotì mobile app.

The SwissPass cards are compatible with emotì. Technically, they also work on networks with which we have a roaming agreement. However it can happen that the charging stations of networks outside emotì are not compatible with the SwissPass cards. In this case, SwissPass users can use the emotì application to use the charging station.

The cost of charging can vary a lot, depending on the country and the charging network.

emotì operates two pricing plans:

• a pricing plan based on the power for charging on other networks inside Switzerland
• a pricing plan based on the power for charging on other networks when abroad

These prices are subject to change without prior notice, depending on price changes on other charging networks. We advise you to always check the pricing terms and conditions on our website before charging your vehicle.

You should contact the telephone number for assistance that is usually displayed on the charging station.

If a station can be reserved, you will see the "Reserve" button next to the station's picture.

If a station can be reserved, you will see the "Reserve" button next to the station's picture. You can choose the duration of your reservation, and the price will be calculated automatically.

You can see the details of your reservation at any time on your dashboard.

Station operators are free to set reservation rates and no-show fees. You can view specific reservation rates and no-show fees for each station via the charging station map available on the emotì website and in the mobile app.

Yes. You can cancel your reservation at any time via your "Dashboard", provided that it has not already been terminated. You will be billed for your reservation on a pro-rata basis according to its duration, i.e. from the moment you reserve the station until you cancel your reservation.